Version 1.0
Support
Troubleshooting, bug reports and feature requests.
Contact
Email: CyberArchon@outlook.com
Before reporting a problem
- Confirm you are using Universal Scrolling Screenshot Version 1.0.
- Reload the target webpage after installing or updating the extension.
- Retry with the exact scroll area selected using Pick scroll area.
- If the problem persists, enable Trace logging and reproduce it once.
What to include in a bug report
- Chrome version and operating system.
- Website URL, if it can be shared.
- Whether you used Smart capture, Whole page, or Pick scroll area.
- Whether the issue affects screenshot capture, CSV export, Excel export, or all of them.
- The downloaded diagnostic JSON log.
- A sample output image showing the problem, if it does not contain confidential data.
Privacy reminder: Do not send confidential screenshots, extracted tables, credentials, personal information, or other sensitive website content. Diagnostic logs are designed to omit screenshot payloads and table-cell payloads, but you should still review a file before sharing it.
Diagnostic logging levels
Off / Error / Warn
Minimal logging for normal use or basic failure reporting.
Info / Debug / Trace
Increasingly detailed operation diagnostics. Use Trace when reproducing a complex stitching or grid issue.
Feature requests
Feature requests are welcome at the same support email. Please explain the problem you are trying to solve and, where possible, provide a public test page that demonstrates the scrolling or table behavior.